State Farm® Insurance Agent Leon Litz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
waynehamilton
July 12, 2025
5
out of
5
rating by waynehamilton
"A great insurance representative and a wonderful friend! My highest recommendations! G. Wayne Hamilton"
We responded:
"Thank you, Wayne! I'm happy to know that you consider me both a great representative and a wonderful friend. Your highest recommendations mean a lot to me. If you ever need anything, feel free to reach out!"
Carolyn Reynolds
June 4, 2025
5
out of
5
rating by Carolyn Reynolds
"Alan Burrows helped me, and he was just fantastic. Knowledgeable, personable, and got me the best rate I could have asked for. Thanks Alan!!"
We responded:
"Thank you for your review, Carolyn! I'm delighted to hear that Alan provided you with such excellent service and helped you find a great rate. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
chris fortune
May 17, 2025
5
out of
5
rating by chris fortune
"Collaborating with Leo or Thomas is consistently a pleasure; both are dedicated to ensuring a positive experience."
We responded:
"Thank you, Chris, for sharing your positive experience! I'm glad to hear that Leo and Thomas have been dedicated to making your interactions enjoyable. We appreciate your feedback and look forward to assisting you with any future insurance needs. Feel free to reach out anytime!"
Rabab
May 16, 2025
1
out of
5
rating by Rabab
"My experience with the State Farm agency was incredibly frustrating. The staff demonstrated a concerning lack of knowledge and reliability, which left me feeling stressed and unsatisfied. I cannot recommend this agency based on my interactions."
We responded:
"Thank you, Rabab, for sharing your feedback. I'm genuinely sorry to hear about your frustrating experience with our office. Your concerns about our team's knowledge and reliability are important to us, and we are committed to addressing these issues promptly. Please feel free to reach out to our office directly so we can discuss your experience further and work towards a resolution. Your satisfaction is very important to us, and we appreciate the opportunity to make things right."
maureen brown
May 2, 2025
5
out of
5
rating by maureen brown
"I was just referring a friend today at least 2 decades with Leon could not ask for a more helpful and honest person. Very pleased with my coverage."
We responded:
"Thank you, Maureen, for your kind words and for referring a friend! I'm happy to know that you've been satisfied with your coverage over the years. If you ever have any questions or need assistance, please feel free to reach out."
Arthur Garner
April 21, 2025
5
out of
5
rating by Arthur Garner
"I was contact by Michele Garcia , she was very pleasant and made me feel very comfortable. She had answer all my questions before I could ask them. Very please with the outcome looking forward to a long business relationship. Thankyou State Farm"
We responded:
"Thank you, Arthur, for sharing your experience! I'm glad Michele made you feel comfortable and addressed all your questions. We're grateful for your trust and look forward to a long-lasting relationship. "
Nathan Watkins
March 26, 2025
5
out of
5
rating by Nathan Watkins
"I have never have had a better experience with an insurance agent than when working with Thomas Eacho. Anytime I had a question I would receive a prompt response and explanation."
We responded:
"Thank you, Nathan, for sharing your experience! I'm delighted to know that Thomas provided you with such exceptional service. His dedication to promptly addressing questions and offering clear explanations is truly appreciated. If you ever have more questions, feel free to reach out. We're here to help!"
SuprG X
February 25, 2025
5
out of
5
rating by SuprG X
"Alan did a fantastic job getting me the best rates for home and auto"
We responded:
"Thank you, SuprG X, for your wonderful feedback! I'm glad Alan was able to assist you in securing great rates for your insurance. If you have any further questions, feel free to reach out to our office."
Tara Culliton
February 1, 2025
5
out of
5
rating by Tara Culliton
"Michelle was very nice n courteous"
We responded:
"Thank you, Tara, for your feedback! I'm glad to hear that Michelle provided you with courteous service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Sajid Ahmed
January 8, 2025
5
out of
5
rating by Sajid Ahmed
"I spoke with Alan, who was very nice and knowledgeable! Will answer any questions and make sure you are taken care of."
We responded:
"Thank you, Sajid, for sharing your experience! I'm glad Alan was able to assist you with his knowledge and kindness. It's wonderful to know that he made sure all your questions were answered and that you felt well taken care of. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
James Nichols
January 8, 2025
5
out of
5
rating by James Nichols
"I was very pleased with the way. Michell took care of my insurance needs especially as a rideshare driver to make sure I had the extra coverage so therefore if there’s an accident with my car while I’m driving, Uber, my car will get a chance to be taken care of and get repaired that’s even before I accept the even if I accept the trip And the guest is not in the car just yet everything works out well that way she was a very knowledgeable and informative individual and I’m very thankful for that so I suggest if you need insurance check out Michell because she’s done a great job with me and I particularly I’m a hard ass"
We responded:
"James glad we could take care of your business and personal insurance and financial needs. Please stop in sometime as well "
Patricia Stark
December 6, 2024
5
out of
5
rating by Patricia Stark
"Alan Burrows did a great job and explained everything to me and saved me alot of money. Thanks again Alan"
We responded:
"Patricia, thank you for sharing your positive experience! I'm happy Alan was able to explain everything clearly and help you save money. We appreciate your feedback and are here for any future needs you may have."
vamess childs
November 13, 2024
5
out of
5
rating by vamess childs
"The customer service was excellent. received all the documents by email"
We responded:
"Thank you, Vamess, for your wonderful feedback! I'm happy to know that you found our customer service excellent and appreciated receiving all your documents via email. If you have any further questions or need assistance, please don't hesitate to reach out. - Leon Litz - State Farm Insurance Agent, Glen Allen, VA"
Laurye Nestohr
October 30, 2024
5
out of
5
rating by Laurye Nestohr
"My new State Farm agent Alan Burrows was terrific in helping us reduce our home & auto insurance rates when we bundled . So thankful Laurye"
We responded:
"Thank you, Laurye! I'm glad Alan was able to assist you in reducing your home and auto insurance rates by bundling. We truly appreciate your kind words and are grateful for your trust in our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Leon Litz - State Farm Insurance Agent, Glen Allen, VA"
Jim
October 29, 2024
5
out of
5
rating by Jim
"Alan C Burrows was great. He explained the process to me and in the end increased my coverage for both Auto and Home while saving me $1900 annually over All State."
We responded:
"Jim, I'm happy to hear that Alan was able to assist you so effectively! Increasing your coverage while saving you money is fantastic. We appreciate your trust in our office for both your Auto and Home insurance needs. If you have any further questions or need assistance, we're here to help. - Leon Litz - State Farm Insurance Agent, Glen Allen, VA"
J Mason
May 3, 2024
5
out of
5
rating by J Mason
"He has been great. Really is there when you need him. He is very helpful."
We responded:
"Thank you so much for the positive review! We enjoy working with you and greatly appreciate your business."
James Szilagyi
April 9, 2024
5
out of
5
rating by James Szilagyi
"This is a great place for your insurance needs! Recently spoke with Leon who was very helpful and professional."
We responded:
"James, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Leon cares a lot about our customers."
Thomas Lively
April 5, 2024
5
out of
5
rating by Thomas Lively
"Grant Wright did such a great job helping me with car insurance for our two cars. It was my first time getting new insurance since 39 years ago. Grant walked me right through it and answered all the questions. I was very pleased with the whole process."
We responded:
"Look forward to meeting you Mr. Lively and thanks for your insurance and financial services business in Virginia"
Won-Suk Choi
March 22, 2024
5
out of
5
rating by Won-Suk Choi
"Grant Wright and Leon Litz offer FANTASTIC customer service. Grant went above and beyond and spent hours over multiple days communicating with his co-workers and the underwriting team to try and get me the best rate and coverage. Even when it seemed unlikely that I would be covered due to a technicality, Grant nevertheless took the time to make sure that was the case. While I did not end up going with them due to that technicality, i nevertheless was impressed by their professionalism, dedication to customer service, honesty and courtesy. I will be going to them if i ever change my insurance in the future."
We responded:
"Wow, thank you for the glowing review, Won-Suk! We are thrilled to hear about your fantastic experience with Grant and our team. Your kind words about their dedication to customer service, professionalism, and honesty truly mean a lot to us. We appreciate the opportunity to assist you and look forward to potentially working with you in the future. - Leon Litz - State Farm Insurance Agent, Glen Allen, VA"
Julie Ehlers
December 12, 2023
5
out of
5
rating by Julie Ehlers
"Leon Litz and Thomas Eacho of State Farm Insurance were so helpful for me. They went beyond the call of duty helping me navigate MVA saving me hundreds of dollars because they were on top of things. Very grateful. Julie Ehlers"
We responded:
"Julie, thank you so much for sharing your wonderful experience with Thomas and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Nick Bach
October 20, 2023
5
out of
5
rating by Nick Bach
"Very helpful and friendly!"
We responded:
"Thank you for the five-stars, Nick! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Nancy McAllister
October 20, 2023
1
out of
5
rating by Nancy McAllister
"After 15 years with Leon Litz and his team of Thomas and Jody at the 3936 Springfield Road 23060 location, Today, I chose another agent in my county due to REPEATED poor communication, poor customer service, lack of guidance and timely feedback via emails or phone calls, incorrect policies and bills sent to me without proper correction and lack of empathy for my valid concerns and questions over the years. Thomas and Jody repeatedly treated me with disrespect by using abrupt language, an annoyed tone on the phone with me when I was expressing valid concerns; and delays getting back to me or worse yet...no response at all! I reached my limit today on 10/20/2023 with them. I am relieved to finally be detached from this particular "team". Leon, Thomas and Jody are NOT good agents. ***I would NOT recommend them and their office to anyone. I wish them good luck because they're going to need it moving forward."
We responded:
"It pains me to hear that you have not been pleased with our service. My entire team has gone above and beyond to answer your questions and respond to your concerns. If there is something specific you would like to discuss further, please contact me at the office."
Courtney Barnes
February 16, 2023
5
out of
5
rating by Courtney Barnes
"We were referred to Leon when we were just starting our own business. They have been absolutely wonderful ever since! We not only switched our business insurance, but our home and auto policies as well! The response time on emails and phone calls is so quick too. They make everything easy to understand and affordable as well."
We responded:
"Thank you for the wonderful review, Courtney! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Zhoe Brogan
September 2, 2022
5
out of
5
rating by Zhoe Brogan
"Such a great agency! I can say nothing but great things about Mr. Litz."
We responded:
"Thanks Zhoe, appreciate our business partnership over the years"
Devin Arnold
July 5, 2022
5
out of
5
rating by Devin Arnold
"Great Office and Great People! Leon is knowledgeable and offers great insight into mitigating risk. Thomas is awesome! So quick to help us write a new policy or make changes. He knows exactly what we need and executes it in remarkable time. We could not be happier!"
We responded:
"Thanks for the kind words, Devin! We’re happy to hear Thomas was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"